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Join our team! We are seeking an Operations Coordinator. Apply here

Operations Coordinator

Summary

Join our operations team and support the core of our ambitious young charity, so that one day every child is supported at home to fulfil their potential.

Job TitleOperations Coordinator
Reports toCOO
Salary£22,750 full time equivalent (FTE)
Contract

Full time, part-time and term-time only considered. 

 

Learning with Parents also operates a flexible working policy to support parents and other staff with caring responsibilities.  

LocationHybrid (two days per week at our office in Bristol, other days remote) 
Deadline24th September 2023
Provisional Interview DatesProvisional dates for the first round interviews will be online the week commencing the 2nd October. Second round interviews will be in person, at our Bristol offices the week commencing the 9th October.
Start dateIdeally from October 2023, but we would be willing to wait for the right candidate

About Us

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.

In partnership with 100 primary schools, we support families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

You can read our 2022 impact report here and see our latest news and blogs here.

About the Role

The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions and enabling the team to effectively deliver our programme and achieve impact for disadvantaged families. 

In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions.

Core areas of responsibility

Financial systems


  • Support with accounting and financial systems, including banking, monthly reconciliations, paying expenses and invoices. 
  • Manage the school invoicing process based on information provided by the School Team. 

HR support


  • Support with scheduling and minuting team meetings.
  • Work with the COO to review, develop and update Learning with Parents policies, Staff Handbook and other HR resources as required.
  • Support with the recruitment process for staff and trustees including advertising roles, supporting logistics for interviews, carrying out DBS checks, collecting references and sending unsuccessful applicants feedback.
  • Support with the onboarding of new staff, including procuring necessary office equipment, setting up new members of staff on platforms and scheduling meetings as necessary.

Administrative support


  • Ensure office resources are replenished as required i.e. printing paper, stationery etc. 
  • Book travel for staff as required.
  • Be responsible for incoming and outgoing post, including sending resources to our school partners.
  • Support with trustee meetings and external meetings, including organising travel, booking meeting rooms, organising lunch.
  • Support with organising staff away days and staff socials. 
  • Support the Content Team with logistics for filming.
  • Schedule calls and diary management for the CEO and other members of the team as required.
  • Sort parent feedback comments and photos for marketing materials.
  • Manage all non-school related enquiries coming into the general Learning with Parents inbox and assist with responding to enquiries on HubSpot, as required.
  • Provide cover for other colleagues during periods of annual leave.
  • General administrative support as required. 

About You

  • A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. 

    Our ideal candidate would also be able to provide examples of when they have used the following skills and experience: 

    • Good organisational skills and ability to prioritise effectively
    • Good attention to detail
    • Excellent communication skills and an ability to work well as a team and with a range of different stakeholders
    • A desire to champion and uphold our organisation’s vision, mission and values.

     

  • Our ideal candidate might also be able to provide examples of when they have used  some of the following skills and experience, although these are not essential: 

    • Experience in (an) administrative role(s) 
    • Experience of book-keeping or support with other financial functions. 

Our Values

Our values are key to how we work:

  • We have an ambitious vision and we are determined to achieve it
  • We are inclusive and enjoy making a positive difference together
  • We foster a test-and-learn culture to drive change
  • We are empowered to take ownership
  • We act with integrity and default to transparency

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

  • Generous holiday allowance (35 days, including bank holidays)
  • Income protection in case of sickness
  • Home-based working with optional office time
  • Flexible working times
  • Social events
  • Environmental (Net Zero) Pension
  • Cycle to work scheme
  • Benefit Hub, including virtual GP and discount scheme 

To Apply

Submit a CV and one-page Cover Letter outlining your interest and suitability for this role below.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks. 

Please note, regular travel within the UK will be required.

If you have any questions about the role and applying, please contact us at hr@learningwithparents.com. 

Application form

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© 2023 Learning with Parents, Newminster House, Bristol, BS1 1LT.
Learning with Parents is a registered charity (CIO), charity number 1189812

Terms and Conditions

PARTIES


(1) LEARNING WITH PARENTS a registered charity (CIO) in England and Wales with charity number 1189812 whose registered office is Newminster House, Bristol, BS1 1LT (Company);


(2) Your school or setting (School);


WHEREAS


(A) The Company has developed a programme to motivate and empower parents to engage in their child’s learning.


(B) The School wishes to use the Company’s programme to help their children and families.


(C) The Company has agreed to grant access to sections of its website to the relevant school staff and families.


(D) The Company has agreed to provide and the School has agreed to pay for access to the Company’s website on the terms and conditions of this Agreement.


IT IS HEREBY AGREED AS FOLLOWS


1. Definitions


The definitions and rules of interpretation in this clause apply in this Agreement:


    

  • “Initial Price” is the price for the Initial Subscription Term. This is calculated by the “Price Calculation”.
    • 

  • “Initial Subscription Term” means the initial term which shall begin on the date this contract is entered into and end after one calendar year.
    • 

  • “Intellectual Property Rights” means patents, rights to inventions, copyright and related rights, trade marks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
    • 

  • “Learning with Parents Package” means a section of the Company’s website personalised for the School that contains the Videos provided by the Company via the Website or any other website notified to the School by the Company from time to time.
    • 

  • “Ongoing Price” means the price for the applicable Ongoing Subscription Term calculated by the Company. This will be shared with the school at least 30 days prior to the renewal date. It is dependent on the number of classes whose parents or carers are offered access to the Learning with Parents Package, as reported by the School in accordance with clause 4.5 below.
    • 

  • “Ongoing Subscription Term” means the term which shall begin at the end of the previous Subscription Term and last for one year.
    • 

  • “Permitted Users” means the School’s current staff, and parents and carers of pupils currently at the School, in each case as at the applicable time of use.
    • 

  • “Price” means, in respect of the Initial Subscription Term, the Initial Price or the Ongoing Price, in respect of the applicable Ongoing Subscription Term.
    • 

  • “Price Calculation” means the value calculated using the formula agreed upon initial sign-up, or updated upon renewal.
    • 

  • “Subscription Term” means the Initial Subscription Term or the Ongoing Subscription Term, as applicable.
    • 

  • “Videos” means the videos provided within the Learning with Parents Package which consist of short clips of children explaining school techniques and are supported by related activities that parents can complete with their child.
    • 

  • “Website” means mathswithparents.com, learningwithparents.com, learningwithparents.org, englishwithparents.com or any subdomain of those domains, as appropriate.
    • 



2. Learning with Parents Package


In consideration of the School paying the applicable Price to the Company (in accordance with clause 5 below) the Company grants the School a nonexclusive, non-transferable, revocable licence to access, and to allow the Permitted Users to access, the Learning with Parents Package during the Subscription Term.


3. Company’s Obligations


Subject to payment by the School of the Price (in accordance with clause 5 below), and compliance by the School with its obligations under clause 4 below, the Company agrees to:


3.1 provide the Learning with Parents Package to the School and use reasonable endeavours to ensure it can be accessed by the Permitted Users at all reasonable times.


3.2 work with the School to support increased parental engagement


4. School’s Obligations


4.1 provide the Company with such information and materials as the Company may reasonably require to supply the Learning with Parents Package and ensure that such information is accurate in all material respects;


4.2 ensure that only the Permitted Users use the Learning with Parents Package and that they do so inaccordance with the terms and conditions of this Agreement;


4.3 allow the use of the School’s name and logo on the Company’s website and marketing materials;


4.4 no later than 30 days prior to each Subscription Term, provide an accurate estimate of the number of classes whose parents or carers will be offered access to the Learning with Parents Package.


5. Payment


5.1 The Company shall invoice the School up to 30 days prior to the start of each Subscription Term, or earlier if requested by the School, in respect of the Initial price or Ongoing Price, as applicable.


5.2 The School agrees to pay each invoice submitted by the Company within 30 days of the date of the invoice to the account specified in the invoice.


6. Intellectual Property Rights


6.1 No part of the Website including but not limited to the Learning with Parents Package and Videos may be reproduced, distributed or transmitted in any form or by any means to anyone other than the Permitted Users without the prior express written consent of the Company.


6.2 The School acknowledges and agrees that the Company owns all Intellectual Property Rights in the Website, the Learning with Parents Package and the Videos and except as expressly stated herein, this Agreement does not grant the School any rights to or in such Intellectual Property Rights.


6.3 The School shall promptly give notice in writing to the Company in the event that it becomes aware of any infringement of any Intellectual Property Rights owned by the Company.


7. Termination


7.1 Without limiting its other rights or remedies each party may terminate this Agreement with immediate effect by giving written notice to the other party if:


7.1.1 the other party commits a material breach of its obligations under this Agreement and (if such breach is remediable) fails to remedy the breach within 30 days after receipt of notice in writing to do so; or


7.1.2 the other party’s financial position deteriorates to such an extent that its capability to adequately fulfil its obligations under the Agreement has been placed in jeopardy.


7.2 Without limiting its other rights or remedies the Company may terminate this Agreement with immediate effect if the School fails to pay any amount due under this Agreement on the due date for payment.


7.3 If the Agreement is terminated pursuant to this clause 7 during a Subscription Term, there will be no refund to the School of the amount of any Price paid by the School in respect of that Subscription Term.


8. Renewal


At the end of each Subscription Term, this Agreement shall automatically renew for one additional year as an Ongoing Subscription Term unless written notice of non-renewal is provided to the Company by the School at least 30 days prior to the expiration of the then-current Subscription Term.


9. Indemnity


The School shall indemnify the Company for any loss suffered by the Company as a result of the School breaching its obligations under this Agreement.


10. Variation


No variation of this Agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).


11. Entire Agreement


11.1 This Agreement constitutes the entire Agreement between the parties and supersedes all previous agreements, arrangements and understandings between them, whether written or oral, relating to its subject matter.


11.2 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement.


11.3 Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement.


12. Assignments


Neither party shall assign, transfer, subcontract, or deal in any other manner with any or all of its rights and obligations under this Agreement without the prior written consent of the other party.


13. Counterparts


This Agreement may be executed in any number of counterparts, each of which when executed shall constitute a duplicate original, but all the counterparts shall together constitute the one agreement.


14. Third Party Rights


This Agreement does not confer any rights on any person or party other than the parties to this Agreement and where applicable their successors and permitted assigns pursuant to the Contracts (Rights of Third Parties) Act 1999.


15. Governing Law


This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


16. Jurisdiction


Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).


The parties acknowledge that they have read and understand this Agreement and voluntarily accept the duties and obligations set forth herein.